Mobile Application for Hospitals

mobiCare Frequently asked questions and answers

1. Can the App and its features be customized or modified to meet our special requirement?

Yes. Mobicare mobile app for hospitals is completely developed in house by our engineers and developers, so any features, look and graphics of the app can be changed to meet your preferences. On a standard mobicare implementation where there is no change in the features we will only change the mobile app to meet the hospital brand guidelines. For eg. We will apply there logo and color theme and preferred fonts and pictures for the screens.

2. How many types of mobiCare are there?

mobiCare is available in 3 different types as follows,

mobiCareLite - for Clinics

mobiCarePro - for Hospitals with single location

mobiCareEnt – For Hospital group with multiple branches and location

3. What is the current version of mobiCare and how often newer versions are available?

The current version of mobiCare is ver 9.0. The new version is due in August 2016. mobiCare apps are updated with newer versions every 2 years.

4. Is the existing mobiCare client eligible for newer versions as and when they are released?

Existing mobiCare customers can secure the newer mobiCare versions with an enhancement contract. With this they will provided newer app version update / migration as it is released.

5. Does your App can be integrated with HIS (Hospital Information System)?

Yes, the App can be seamlessly integrated with the HIS, Using API or web services in JSON format.

6. Where will you Host the CMS (Content Management Server) & Database for the App.?

The CMS website and database of the mobiCare is hosted in Amazon Cloud services, however if you prefer an On premises hosting same can be done.

7. How the app does receive the Notification?

The app & the Content of the App can be managed by CMS, (Content management site) using CMS we can edit or Add information on the App, also we can send push notification using the CMS.

8. Do you have a native app or an hybrid app?

we have developed an native for a better performance, however we have an expert team to develop the app in Hybrid also.

9. Is the Android and iOS app the same?

No. mobiCare android and iOS apps are developed using native Andoid and iOS technologies and both app are designed together, however they are coded and developed separately. Its user interface is designed developed such a way that both apps almost looks same.

10. WHO OWNS THOSE hosted CMS SERVER?

The ownership of the server it optional, if the client chooses to host the server on their site, it is also possible. (Please arrange for the server is accessible on the internet in that case). Alternatively the server can also be hosted in the cloud. We recommend AWS servers. Either you Client can purchase the AWS server or Mobatia also provide Amazon cloud hosting on its servers.

11. HOW DO YOU PROVIDE THE INTEGRATION WITH OUR HOSPITAL SYSTEMS? IT IS NOT JUST HIS WE HAVE OTHER SOFTWARES & HEALTH CARE SYSTEM?

With APIs we can integrate with any healthcare systems, If the Apis are not ready, we can develop the APIs provided we are gives the details of the database schema and testing facilities.

12. WE ALSO HAVE OUR OWN APPOINTMENT SYSTEM

We can integrate your appointment system through APIs to our mobile apps, We need to understand how the system works.

13. DOES THE APPOINTMENT IS NOT SHARED?

Appointment information is shared with user using push notifications and email.

14. WE HAVE A SINGLE APPOINTMENT SYSTEMS FOR HOSPITAL AND CLINICS; WE WANT THE SAME FOR APP?

Yes. It is possible use the same backend system; the integration can be done using apis.

15. SO THE APP WILL BE CUSTOMIZED SOLUTION

mobiCare mobile app and CMS system are fully developed by our engineers and so it is fully customizable.

16. What is the pricing model of mobiCare ?

mobiCare mobile app is offered product for hospital use for one time product cost + implementation charges for customization. The Implemented version will be enabled for unlimited users forever.

17. WHAT IS THE LICENSING STRUCTURE OF USING YOUR SYSTEM?

One time license model for the issued version, for subsequent version update released annually is optional.

18. Is there a limit for the no. of users who can use the app?

According to our current design and architecture of mobicareLite and Pro it can handle up to 100,000 users. For more users we have different enterprise architecture with a different architecture which can cater up to a million users.

19. I LIKE TO UNDERSTAND YOUR LICENSING FEE STRUCTURE

One time fixed fee for the product and implementation. Customizations if required will be estimated separately.

20. SO THE APP IS PUBLISHED UNDER YOUR COMPANY?

The app can be uploaded by CLIENT if they have a appstore and playstore accounts. In this case we will provide them the signed builds for the app for upload. Additionally we provide assistance for upload. Alternatively upon request from the customer we can also upload the app for the client

21. IF WE WANT TO HOST ON PREMISES, WHAT STACK YOU RECCOMMEND?

WE recommend LAMP stack (Linux OS, Apache, MySQL and PHP)

FAQ